Igor Augusto is a seasoned professional with extensive experience in leading technical and operational teams, focusing on support, project management, and continuous improvement. Presently, they serve as the Support and Maintenance Manager at Upper, where they oversee customer service operations and team performance. Previously, Igor held the position of IT Operations Manager at INFOX Tecnologia, where they were responsible for project execution and optimizing service delivery. Igor has a strong academic background, including an MBA in Project Management and a degree in Computer Systems Analysis.
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