Marcus Schmitz

Marcus Schmitz currently serves as Store Team Lead at The UPS Store, a role commenced in January 2023. Prior to this, Marcus held the position of Social Content Team Lead at Kraken Digital Asset Exchange from March 2022 to December 2022, where responsibilities included content leadership, crisis response, and social media optimization. Earlier in the career, Marcus worked as a Social Media Marketing Specialist, focusing on content strategy and community engagement, and as a Live Chat Support Specialist, concentrating on client engagement and digital strategy. Expertise encompasses crisis communication, analytics and optimization, and team uplift initiatives.