Upshop is the first total store operations platform synchronizing Fresh, Center, eCommerce, and DSD solutions to make retail operations simplified, smart, and more connected.

Upshop has been pioneering total store operations technology for over 30 years; delivering SaaS-based solutions which offer a simplified, smarter, more connected solution to retail store associates. The business leveraged the technology of leading products FreshIQ®, ShopperKit, Date Check Pro, and Itasca Retail's Magic Inventory Intelligence to synchronize one platform, providing retailers the visibility needed to increase sales, cut waste, and streamline labor efficiencies. Over 150+ retail chain accounts trust our software in over 30,000+ stores, 9 countries, and 3 continents. 

Information Technology

IT Services

Software

Upshop

Upshop's headquarters in Tampa, FL, United States

This department focuses on analyzing and interpreting complex data to drive informed decision-making and develop machine learning models.

Data Science

This department focuses on managing client relationships and driving revenue growth through strategic account oversight.

Account Management

The Leadership Team at Upshop is responsible for setting the strategic direction and vision for the company. This diverse group of executives collaborates to drive innovation, enhance customer success, and ensure operational efficiency across the organization. By leveraging their expertise in technology, marketing, finance, and retail strategies, they guide Upshop in delivering cutting-edge solutions that simplify and synchronize retail operations for their clients.

Leadership Team

The Sales and Customer Success Team at Upshop is responsible for driving revenue growth through strategic sales initiatives and ensuring exceptional customer satisfaction. This team works closely with retail clients to understand their needs, provide tailored solutions, and deliver ongoing support to maximize the value of Upshop's total store operations platform. They bridge the gap between sales and customer support, ensuring that clients experience seamless onboarding, effective training, and continuous improvement in their retail operations.

Sales and Customer Success Team

This department focuses on designing, coding, testing, and maintaining software applications.

Software Development

The Technical Development Team at Upshop is responsible for designing, developing, and maintaining innovative software solutions that enhance the total store operations platform. This diverse team of software engineers, QA testers, and data specialists collaborates to ensure seamless integration of Fresh, Center, eCommerce, and DSD solutions, ultimately delivering a simplified and efficient experience for retail store associates. They focus on optimizing performance, improving reliability, and driving continuous improvement through automation and cutting-edge technology.

Technical Development Team

This department focuses on ensuring customer satisfaction and facilitating successful implementation and use of products or services.

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Other teams

Account Management

Leadership Team

Sales and Customer Success Team

Software Development

Technical Development Team

Customer Success