Kelly Wood

Kelly Wood is an accomplished professional in customer success and implementation management, currently serving as the Director of Customer Success at UPSTACK since May 2022. Wood's career includes roles such as Sr. Customer Success Manager at UPSTACK and Manager of Implementation at Bluewave Technology Group. Previous experience spans positions like Sr. Manager of Implementation at Telapprise and Carrier and Agent Programs Manager at Ziply Fiber. Additional key roles include Senior Implementation Specialist at AppSmart, Director of Post Sales Operations at both AppSmart and WTG, and various managerial positions at Ancero, Communication Management Services, and Unicom. With over two decades in the industry, Wood has demonstrated expertise in provisioning, customer support, and post-sales operations across multiple organizations.