Alex Chou currently holds a position in Technology and Ops Excellence at Upstart, responsible for strategy and implementation involving tools, data, AI, process improvement, and vendor management since September 2025. Prior to this role, Alex served as Director of Enterprise Strategy & Operations in Data Analytics at DoorDash, where significant contributions included delivering AI-driven tools and actionable insights that enhanced data-driven decision making while significantly reducing manual workload. Alex has also held leadership roles at Alto Pharmacy, Uber, AIG, DaVita Kidney Care, ProCure Proton Therapy Center, Bank of America, and WR Hambrecht + Co, with expertise spanning sales operations, global strategy, and corporate development. Alex earned an MBA from the University of California, Berkeley, Haas School of Business and a BS in Biology and Economics from UC San Diego.
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