James Lee is an experienced Operations Manager at Upstart, specializing in Auto Retail, Auto Secured Personal Loan, Auto Refinance, and Title Administration since September 2021. In this role, James leads strategic initiatives aimed at driving operational excellence and delivering exceptional service. Prior to this position, James served as Associate Operations Manager at Upstart, where responsibilities included enhancing communication between dealers and internal teams. Previously, James worked at Honda Federal Credit Union from November 2015 to September 2021, where James held positions as Team Leader and Senior Member Service Representative, focusing on improving daily operations and achieving sales goals. James earned a Bachelor's degree from Ohio Northern University in 2014.
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