Lois Chang

Lois Chang is a seasoned professional with a strong background in program and project management, holding certifications such as PMP, CSM, CSPO, and ITIL v3. Currently serving as a Senior Technical Program Manager at Upstart since November 2021, Lois has previously held roles including Program Manager and Senior Project Manager at Bain Capital from April 2018 to November 2021, and Senior Scrum Master at Capital One from June 2017 to April 2018. Earlier experience includes positions such as Business Analyst/Scrum Master at 1 Source, Inc., Functional Analyst at Halfaker and Associates, LLC, Junior Business Analyst at BizFlow Corp., and Associate Business Analyst at CALIBRE Systems, Inc. Lois Chang earned a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from George Mason University.