Michael Falgien is a skilled technical leader currently serving as Technical Lead for Product Support at Upstart since May 2022, following a role as Senior Product Support Specialist. Prior to Upstart, Michael held the position of Team Lead, Integration & Support Engineer at Modal from September 2019 to June 2022, where responsibilities included managing a team of software engineers and overseeing support operations. Earlier experience includes serving as Field Operations Scheduler and Behavioral Interventionist at Easterseals Northern California, as well as working as a Software Engineer on a collaborative project with a NASA stakeholder at IronDB. Michael's career began at BevMo! and Innovative Pathways Inc. Michael Falgien holds a Bachelor of Science in Software Engineering from Arizona State University and a Bachelor of Arts in Linguistics from the University of California, Santa Cruz.