Simantha Pham is a seasoned professional with extensive experience in quality assurance and customer service. Currently serving as QA Operations Manager at Upstart since October 2018, Simantha has progressed through various roles while focusing on compliance, risk management, and training program effectiveness. Previous to Upstart, Simantha worked as a Credit Analyst, gathering and analyzing borrower data to facilitate loan determinations. Simantha's earlier experience includes guest service roles at Marriott Hotels, where exceptional customer satisfaction was prioritized. Simantha holds a Bachelor's degree in Finance from San José State University and an Associate’s Degree in Business Administration from Foothill College.
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