Jay Goradia is an Associate Manager in KYC Operations at Upstox, where they drive operational excellence through strategic leadership in process optimization and team development. With experience as a Senior Team Lead, Jay develops strategies to enhance team performance and compliance, while mentoring team members to achieve their goals. Previously, they served as a Trainer at Epicenter, where they recruited and trained over 500 new staff members, contributing to the development of effective training programs. Jay holds a degree in Banking and Financial Support Services from the University of Mumbai, completed in 2016.
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