Alison O'Neill is an experienced Customer Success Manager currently working at Upstream Tech since March 2024, previously serving in similar roles at Bynder from July 2022 to March 2024, where responsibilities also included Implementation Consultant and Project Manager. O'Neill has a solid educational background with a Bachelor of Arts in Environmental Studies and a minor in Educational Studies from Bates College, followed by a Master of Arts in Teaching from Brown University. Prior to a career in customer success, O'Neill worked in the education sector as a Department Lead and Elementary Educator at Natick Public Schools from 2014 to July 2022 and held a Curriculum Research Fellow position at the Rennie Center for Education Research and Policy in early 2020. Early work experience includes various internships related to public health, environmental action, and education.
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