John Kasfikis is a seasoned Information Technology Manager with 23 years of experience in IT support and project management across various sectors, including telecommunications and manufacturing. Currently, they serve as the IT Manager at Upstream, where they lead the management and support of enterprise IT services, mentor staff, and align IT initiatives with business goals. Previously, John held roles at notable companies such as Vodafone and BMW Group, where they managed large-scale IT support operations and developed strong client relationships. With a solid background in IT service management under ITIL v3 practices, John is adept at bridging technology and business to deliver effective solutions.
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