Upstream provides customized business applications and solutions to clients around the world, including Work Operating Systems (WorkOS), point of sale (POS), and voice over IP (VoIP). They offer a range of expertise and you can rest assured that when they work with you, you'll have personalized assistance every step of the way. They alsoprovide insights that allow you to utilize all of the cloud services and technologies they offer.

Cloud

Information Technology

IT Services

Software

Upstream

Upstream's headquarters in Fyshwick, Australia

This office focuses on sales and client relations, supporting account executives in the Sydney market.

903/50 Clarence St

This office focuses on enhancing service delivery and customer experience through strategic leadership and innovative solutions.

202/37 Barrack St

Jack Taylor

Mitchell Hudson

Sharhind Singh

Renae Fenwick

The Implementation and Customer Support Team at Upstream is dedicated to ensuring a seamless transition for clients as they adopt and integrate customized business applications. This team provides personalized onboarding, ongoing support, and real-time assistance, enabling clients to fully leverage Upstream's solutions, including WorkOS, POS, and VoIP. By combining technical expertise with a focus on customer experience, the team fosters strong relationships and drives user satisfaction throughout the implementation process and beyond.

Implementation and Customer Support Team

This department is responsible for managing client relationships, driving sales, and ensuring customer satisfaction.

Sales and Customer Success

This department manages and supports internal sales activities to optimize revenue generation.

Sales Operations

The Development Team at Upstream is responsible for designing, building, and maintaining customized business applications and solutions tailored to clients' specific needs. They leverage their expertise in full-stack development to create efficient Work Operating Systems, seamless point of sale systems, and reliable voice over IP solutions, ensuring high-quality software delivery and client satisfaction throughout the project lifecycle.

Development Team

This department provides technical assistance and support for information and communication technology systems.

ICT Support Services

This department oversees project planning, execution, and delivery to ensure successful implementation and client satisfaction.

Upstream

Org chart

Teams

Implementation and Customer Support Team

Sales and Customer Success

Sales Operations

Development Team

ICT Support Services

Project Management

Offices

Upstream

Org chart

Teams

Implementation and Customer Support Team

Sales and Customer Success

Sales Operations

Development Team

ICT Support Services

Project Management

Offices

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