William D. has extensive experience in technical support and management, currently serving as Senior Support Manager for the Americas at Platform.sh since May 2019, where a team addresses complex customer challenges in the CI/CD space using advanced technologies. Prior to this role, William D. was the Director of Application Development at Intuitive Reason, leading a development team in web application projects while engaging in programming and server management. William D. also held various positions at CDI Talent & Technology Solutions, focusing on product management and system administration, and worked as a Senior System Administrator at AccuStaff/Modis/Idea Integration. With a foundational role as a System Administrator and Consultant at Open Systems & Networks and at the University of North Florida, William D. brings an extensive background in system administration and project leadership, backed by a Bachelor's degree in Computer Science from the same university.
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