Marco Mai

Marco M. is a seasoned executive with extensive experience in operations, reverse logistics, and customer care across various companies and industries. Currently serving as the SVP of Global Operations and Director of Operations at Relay Human Cloud, Marco M. collaborates with the President to shape the company's growth strategy while managing international operations in multiple countries. As CEO and Board Director at UpTrade, Marco M. oversees product, marketing, and operations for an online platform focused on the trade of used smartphones. Previous roles include senior leadership positions at Vivint Smart Home, Endless Computer, and Huawei Technologies, where Marco M. demonstrated expertise in technical support, service management, and quality assurance for global operations. Marco M. holds an MBA from UCLA and a Bachelor's degree from South China Normal University.