Danielle Hill

Co-Founder & COO at Upwardli

Danielle Hill's work experience begins in 2009 at Farmers Insurance, where they served as a Claims Department Manager, overseeing a team of claims personnel and managing various administrative and technical responsibilities.

In 2013, Hill joined Amazon as an Operations Manager, where they worked closely with the policy governance and global Product Quality business team to ensure the platform offered legitimate products. Danielle also developed and maintained standard operating procedures for the operations team.

Hill then transitioned to Remitly in 2015, initially as a Director of Risk Programs, where they led and developed strategies for a growing global operations team, ensuring world-class customer service while mitigating fraud exposure. Danielle also collaborated with the Chief Compliance Officer to align policies with AML and CTF regulations. Later, Hill took on the role of Head of Global Operations, managing the operations team in SEA and overseeing the annual budget and OPEX spend.

From 2018 to 2020, Hill served as the Chief Operating Officer at The Riveter, contributing to the overall operations and strategic direction of the company.

In 2018, Hill also founded Connect & Propel, a resource for business owners, offering three tiers of services and optional adhoc services to creatively solve scaling business challenges.

Hill continued to expand their involvement in various organizations as a Board Member for Fêtefully in 2019 and Boss Women Media Group in 2020.

In 2020, Hill joined Tribute as an Advisor in Customer Experience and Operations, providing insights and guidance in enhancing the company's customer experience and operational efficiency.

In 2021, Hill became a Co-Founder and COO of Upwardli, a role in which they play a key role in the company's operations and overall strategic direction.

Additionally, Hill served as a Mentor at Selfmade in 2021, sharing their expertise and supporting aspiring entrepreneurs.

Overall, Hill has gained extensive experience in operations, management, and strategic leadership throughout their career.

Danielle Hill attended Washington State University from 2000 to 2003, where they earned a Bachelor of Arts (BA) degree in Business Administration, with a focus on Management and Operations.

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