Upwards is a technology-driven care solutions company with a mission to make care accessible to all families and empower the caregivers who provide it. Upwards brings together families, care providers, employers, and governments to create new care avenues in real-time and utilizes a data-driven approach to enhance the supply and capacity of the care system. Upwards matches families with caregivers equipped to meet their unique needs and connects families with the resources they need to afford care, whether through government subsidies or workplace benefits. To learn more, visit upwards.com.

Health Care

Software

Technology

Upwards

Upwards' headquarters in Marina Del Rey, CA, United States

Jessica Chang

Greg Crisci

Jesse Forrest

Austin Olachea

Matthew Reilly

Douglas Devereaux

Jessa Santangelo

The Sales and Customer Success team at Upwards is dedicated to driving the company's growth by expanding its customer base and ensuring client satisfaction. This team is responsible for engaging potential enterprise clients, developing sales strategies, and managing key accounts. They also work closely with families and caregivers to ensure a seamless experience, address concerns, and maximize the usage and benefits of Upwards' care solutions. Through data-driven insights and personalized support, the team aims to enhance customer loyalty and lifelong value.

Sales and Customer Success

The Software Development team at Upwards is responsible for designing, developing, and maintaining the technical infrastructure that supports the company’s mission to make care accessible to all. This includes building and optimizing web and mobile applications that connect families with caregivers, integrating data-driven solutions to enhance care system capacity, and ensuring seamless interaction between families, care providers, employers, and government resources. The team works collaboratively to create innovative software solutions, leveraging their expertise in Android development, web engineering, and mobile technologies.

Software Development

The Product and Project Management team at Upwards is responsible for overseeing the development and execution of care technology solutions. This includes managing the entire lifecycle of products and services, from ideation to deployment. They coordinate with various stakeholders to ensure projects are delivered on time and within scope, optimizing processes to enhance efficiency. The team leverages data-driven insights to refine products and services, ensuring that they effectively meet the needs of families, caregivers, and other partners.

Product and Project Management

The Marketing and Communications team at Upwards is responsible for creating and implementing strategies to enhance the company's brand visibility, engage key stakeholders, and drive customer acquisition and retention. Their tasks include managing public relations, developing marketing campaigns, optimizing marketing operations, generating demand, automating email marketing, and crafting clear and compelling communications to support Upwards' mission of making care accessible to all families.

Marketing and Communications

The Community Impact Team at Upwards focuses on strengthening relationships between the company and the communities it serves. This team works to identify and address local care needs, foster partnerships with community organizations, and advocate for policies that improve access to care. By utilizing a data-driven approach, they ensure that the care provided meets the unique needs of families and caregivers and effectively leverages available resources such as government subsidies and workplace benefits.

Community Impact Team

The Leadership Team at Upwards is responsible for setting the strategic direction and vision of the company, ensuring alignment across departments to fulfill its mission of making care accessible and empowering caregivers. This team, comprising the Co-founder and CEO, CTO, Vice President of Business Development and Community Impact, Vice President of Sales, and CPO, drives key initiatives, builds partnerships, and oversees the development and execution of innovative, data-driven care solutions.

Upwards

Org chart

Teams

Sales and Customer Success

Software Development

Product and Project Management

Marketing and Communications

Community Impact Team

Leadership Team

Offices

Upwards

Org chart

Teams

Sales and Customer Success

Software Development

Product and Project Management

Marketing and Communications

Community Impact Team

Leadership Team

Offices

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