Caitlyn McNerney is the VP of Trust & Safety at Upwork, where they lead the strategy and operations to protect the integrity of the platform. With over 15 years of experience in scaling global teams and managing risk and quality in two-sided marketplaces, Caitlyn previously held leadership roles at Etsy, focusing on trust and safety operations. Their educational background includes an Executive MBA from NYU Stern and a Bachelor of Science in Political Science from Northeastern University. Caitlyn is dedicated to building trustworthy systems that enhance marketplace dynamics and platform resilience.
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