Chor Ying Tan is an experienced professional with eight years in the hospitality and casino industry, specializing in customer experience, customer service management, database marketing, and CRM. Currently serving as a CS Strategy Manager for a home wellness brand in the European market, Chor oversees customer service operations and develops strategies for improving service quality. Previously, Chor held roles as a Marketing Campaign Developer at Genting Malaysia Berhad and as a Customer Success & CS Strategy Manager at Coway Europe, where they optimized customer support processes and managed marketing campaigns. Chor earned a Bachelor's degree in Financial Economics from Universiti Tunku Abdul Rahman. Currently based in Roppongi, Tokyo, they are available for part-time roles and open to full-time opportunities with visa sponsorship.
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