Joy O. is an experienced Technical Support Specialist currently employed at Durmic Consulting since February 2023, while also working as a Technical Support Engineer with Upwork since November 2022. Previously, Joy O. served as a UI/UX Designer at Joy Code Africa and DigiGirl Africa, where design mockups were produced and user-centered designs were created to enhance user experiences. Joy O.'s technical background includes resolving complex SaaS issues as a Technical Support Engineer Level 2 at Tek Experts and managing a team as a Cloud Support Engineer during the NYSC at Femtech Information Technology Ltd. Initial experience includes a role as a Junior Machine Learning Engineer at Photizzo Technologies Ltd. Joy O. holds a Bachelor of Engineering in Electronic and Computer Engineering from Nnamdi Azikiwe University, earned between 2013 and 2018.
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