Lyssa Castillo

Lyssa Castillo has extensive experience in customer service within the eCommerce sector, currently working as Shopify/Magento eCommerce Customer Service at Upwork since September 2020 and as Shopify/Gorgias eCommerce Customer Service at FreeUp since May 2020. Previously, Lyssa served as a Virtual Assistant at ECOM Heights from October 2017 to May 2020 and as part of the chat and email support team at Awesome OS from October 2014 to May 2017, effectively assisting customers with their queries and concerns through live chat and email. Lyssa is an alumna of the University of Mindanao.