Maksym D.

Maksym D. is an experienced product manager with a strong background in leading product strategies and managing teams. At Upwork, significant achievements included executing multi-year product strategies that enhanced features like Zoom integration, resulting in a notable +7% increase in customer satisfaction and a +4% improvement in user retention. Previous experience includes roles as lead project manager in a startup, where Maksym contributed to substantial growth from 8 to over 60 employees, and as a tech support trainer at Київстар, focused on employee training and service quality. Maksym holds a Bachelor's degree from Cherkasy State University 'Bohdan Hmelnycky'.