Mercy Otache is a versatile professional with extensive experience in customer service, virtual assistance, and administrative support. Currently serving as a Virtual Assistant at Upwork since September 2024, Mercy has previously held positions including Commercial Trainee and New Product Development Manager at Tropical General Investments (TGI) Group, where responsibilities included monitoring product launches and distributor inventory. Experience also includes serving as an Area Sales Manager (Independent Contractor) at TheKiddoSpace and as a Customer Support and Engagement/Telesales Specialist at Access Bank Plc, focusing on customer inquiries and case management. Earlier in the career, Mercy participated in the National Youth Service at Idunwele High, managing student data and schedules. Educational qualifications include a B.Sc. (Hons) from Kebbi State University of Science and Technology and a High School Diploma from Federal Science and Technical College, Yaba.
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