Saddem Yousfi is a multilingual customer service and sales professional with international experience, currently working as a translator and technical writer at Upwork. They previously served as a business class cabin crew member for Etihad, engaging with diverse passengers and colleagues on over 200 international flights. Saddem has also worked in B2B sales at National Pen and as an English second language teacher, demonstrating a strong commitment to education and effective communication. They hold a Bachelor of Arts in English Language, Literature, and Civilization from the Faculty of Humanities and Social Sciences of Tunis.
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