William Knox

William Knox possesses extensive experience in the rideshare and transportation industry, having worked as an Independent Contractor for Lyft, Uber, Split, and Via, accumulating over 3,000 completed rides while consistently maintaining outstanding customer ratings. Currently serving as a Delivery Associate at UrbanStems and a Courier for Postmates, William also has a background in IT support, previously holding positions at NTT DATA Services and Applied Computing Technologies. William's contributions during roundtable discussions at Lyft and insightful data provided to engineering teams at multiple companies demonstrate a commitment to enhancing driver app functionality and user experience. William holds a Bachelor of Arts degree in General Studies from Indiana University Bloomington.