Luisa Redini is a Digital Transformation and Customer Experience Manager with expertise in program and change management, data governance, and UX and service design. They have held positions such as Digital Transformation Program Manager at Urmet Spa, where they focused on optimizing business processes and implementing innovative solutions. Luisa's prior roles include Marketing Project Manager, responsible for resource orchestration and data-driven product management, and various marketing positions at companies like Frascold and Bitron. They earned a Master's in Digital Product Management and User Experience Design from Talent Garden Innovation School in 2021 and have completed courses in corporate marketing communication at SDA Bocconi.
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