Welcome to URSO Hotel & Spa. A unique experience in a unique city. In the centre of Madrid, but away from the well-trodden tourist areas, Hotel Urso is the first 5-star boutique hotel of its kind in the capital.

Set in an early 20th century palace, URSO retains its neo-classical elegance, whilst fresh and well-balanced interiors let guests feel at home.

URSO Hotel & Spa

This department manages front desk operations and provides visitor assistance.

Reception Services

This department focuses on providing therapeutic and spa services to enhance the well-being of clients.

Wellness Services

This department oversees the operations and services of the spa, ensuring a high level of guest satisfaction and staff performance.

Spa Management

This department oversees all operations related to food and beverage services.

Food and Beverage

This department manages operational support functions, including office management and administrative coordination.

Administrative Services

This department coordinates and supervises all aspects of reservations and events.

URSO Hotel & Spa

Org chart

Teams

Reception Services

Wellness Services

Spa Management

Food and Beverage

Administrative Services

Events Management

Offices

URSO Hotel & Spa

Org chart

Teams

Reception Services

Wellness Services

Spa Management

Food and Beverage

Administrative Services

Events Management

Offices

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