Geoffroy Level

Geoffroy Level is a Senior Customer Experience and Services Manager at Unibail-Rodamco-Westfield, where they focus on enhancing customer satisfaction across multiple formats. They previously held the position of Responsable Performance Exploitation, supporting diverse retail points across France. Geoffroy began their career at Auchan in 2011, quickly rising to the role of store director, where they emphasized the importance of quality and commercial relevance to improve customer experiences. They hold a Master's degree in strategic management and change management from Université Paris-Saclay and an engineering degree from HEI - Hautes Etudes d'Ingénieur.