Jay Lopez has extensive experience in customer service, sales, and technical support across various industries. Starting as a Shift Leader/Key Holder at Boot World from 2004 to 2008, Jay developed in-depth product knowledge in footwear. At the Apple Store from 2009 to 2011, Jay excelled as a Red Zone Specialist and Family Room Specialist, driving sales and providing technical support for iOS devices. Subsequent roles at the Apple Store from 2014 to 2019 included serving as a Back of House Operations Specialist, selected for a prestigious pilot program. Currently employed as a Facilities Maintenance Technician at Unibail-Rodamco-Westfield since 2019, Jay has previously worked as a Calibration Technician at National Test Equipment and as a Test Measurement Diagnostic Electrician in the United States Marine Corps. Jay is pursuing a Bachelor's degree in Marketing with a focus on supply chain management logistics at California State University-Sacramento.
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