Sylvain Caron is the Director of IT Infrastructures for Europe at Unibail-Rodamco-Westfield, where they lead a team of 35 individuals responsible for various aspects of IT management, including monitoring, troubleshooting, and user support. With a history at Unibail dating back to 2002, Sylvain has held multiple leadership roles, including Head of IT Support and End User Solutions as well as Group Head of IT Infrastructures. Their focus has been on improving IT resource availability while maintaining cost efficiency through optimized processes and effective communication with stakeholders. Sylvain continues to provide innovative services to enhance user experience and operational efficiency.
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