Dawn Miranda

Dawn Miranda is an experienced customer service professional with a diverse background in various roles across multiple companies. Currently serving as a Customer Service Coordinator at TLC Associates since August 2020, Dawn also provides CDAC services as a self-employed provider since April 2019 and works as a Customer Service Representative for MAXIMUS. Previous positions include customer service roles at US Cellular-Answer Wireless and Mass Markets, where interactions involved assisting clients with services such as medical applications and telecommunications. Dawn's experience further extends to tax assistance at TEKsystems and customer support for financial products at Transamerica. Dawn's career began in collections at AT&T Mobility and as a Financial Advisor at Silverleaf Resorts. Education includes a high school diploma focused on business and coursework from Udacity.