The Technical Support Team at US Cloud provides specialized IT support services, focusing on cloud services, monitoring, and patch management. They handle client escalations, manage critical situations, and deliver personalized technical solutions to ensure seamless IT operations for clients. The team comprises experienced professionals including Technical Account Managers, Premier Support Engineers, and Triage Engineers, all dedicated to troubleshooting, resolving issues, and maintaining optimal system performance.
Benjamin Mattera
Premier Support Manager
Eljin Brown
Premier Support Engineer
Erik Olsen
Principal Engineer, Premier Su...
Kenneth Oddy
Triage Engineer
Michael Leto
Premier Support Manager
Ricardo Roman
Premier Support Manager
Robert Burnett
Designated Support Engineer
Rodney R. Fournier -...
Dedicated Support Engineer
Victor Harrison
Head of Triage Engineering and...
Ziyad Uqdah
Senior Microsoft Systems Engin...
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