Mitch S. is a seasoned IT professional with over a decade of experience in technical support and customer service. Currently serving as a Senior Support Center Technician at US Conec Ltd. since September 2012, Mitch S. specializes in providing comprehensive support for desktops, laptops, phones, and software, while also developing preventive maintenance programs and training users in software utilization. In addition to technical expertise, Mitch S. holds the position of Associate Pastor at Reflections of Christ Ministries since March 2014, demonstrating strong leadership skills. Previous roles include Customer Service Representative Level II at Baker Furniture and various positions at Manpower Temporary Services, Robert Mitchell's Home Improvements, and Collezione Europa USA, showcasing a diverse background in customer service and logistical coordination. Mitch S. is pursuing a Bachelor of Science in Industrial Technology at East Carolina University, building on an Associate degree in Network Technology from Catawba Valley Community College and a high school diploma with a focus on Business and Computers.
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