Operations Management

The Operations Management team at US MED ensures seamless provision of medical supplies and support services by overseeing supply chain logistics, order fulfillment, and customer service operations. Key responsibilities involve coordinating with IT to maintain and optimize proprietary management systems, enhancing customer interactions via advanced telephony and billing systems, and ensuring high standards of quality and efficiency across all operational processes. The team plays a critical role in maintaining patient adherence and satisfaction by managing timely home deliveries, efficient insurance claims processing, and superior support services.