KS

Killian Smith

Vice President Of Support Operations at US Signal

Killian Smith has extensive work experience in various roles within the technology industry. Killian began their career at Target Mobile and RadioShack as a Sales Associate, where they focused on wireless sales and selling services from major telecommunications companies. Killian then transitioned to Apple, where they worked as a Specialist, providing technical support for iOS devices and delivering personalized training to customers.

Following their time at Apple, Killian joined Worksighted, Inc. as a Lab and Field Engineer, responsible for troubleshooting and maintaining technology systems. Killian later took on the role of Field and NOC Manager, overseeing the company's field operations and network operations center. Killian also served as a Training Content Specialist, developing tailored technology training programs and creating marketing content.

Killian currently holds the position of Vice President of Support Operations at US Signal. In this role, they lead the Technical Operations Center, the Field Operations team, and the Project Management team. Their main focus is ensuring that customers receive top-notch service and implementing customer-centric strategies.

Before their career in the technology industry, Killian worked as a PC Technician at Aquinas College and St. Thomas the Apostle. Killian also served as a Student Ambassador at Aquinas College.

Overall, Killian Smith's work experience showcases their expertise in technology, customer service, leadership, and strategic planning.

Killian Smith attended Aquinas College - Grand Rapids from 2009 to 2015, where they earned a Bachelor of Science in Computer Information Systems. Prior to that, from 2005 to 2009, they attended De Las Salle Colligiate. Killian completed their elementary education at St. Anne from 2000 to 2005.

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Timeline

  • Vice President Of Support Operations

    April, 2022 - present

  • Executive Director Of Support Operations

    June, 2021