Nia Jarrett is a UX Researcher with a background in Public Relations and public education. They utilize emotional intelligence to serve as the Voice of the Customer, helping companies better understand user needs and enhance satisfaction through research insights. Nia has secured $2 million in Annual Recurring Revenue for a behavior progress monitoring product and has facilitated research projects across various organizations, leading significant improvements in user experience. Currently, Nia is a Senior User Experience Specialist at Usability Sciences Corporation while pursuing their education at Creighton University.
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