Amber Lawson

Strategic Customer Success Manager at Hatch

Amber Lawson has held various roles in the customer success, community, and restaurant industries. Amber began their career in 2015 as an Assistant General Manager at GORDON RESTAURANT GROUP LLC. In 2017, they joined WeWork as a Community Associate and progressed to Community Lead and Community Manager. In 2020, they moved to Hatch, where they currently serve as a Customer Success Manager and Strategic Customer Success Manager.

Amber Lawson holds a Bachelor of Arts (BA) in Cultural Anthropology from James Madison University. Amber has also obtained numerous certifications from LinkedIn, including Accounting Foundations- Budgeting (April 2020), Communicating with Empathy (April 2020), Leadership Foundations (April 2020), Managing Virtual Teams (April 2020), Managing in Difficult Times (April 2020), Solving Business Problems (April 2020), Building Customer Loyalty (May 2019), Financial Analysis: Introduction to Business Performance Analysis (November 2018), Google Sheets Advanced Tips and Tricks (November 2018), Process Improvement Foundations (November 2018), Building Your Team (October 2018), Coaching and Developing Employees (October 2018), Conflict Resolution Foundations (October 2018), Delivering Employee Feedback (October 2018), Leading Productive One-on-One Meetings (October 2018), Performance Review Foundations (October 2018), Problem Solving Techniques (October 2018).

Links

Previous companies

WeWork logo

Timeline

  • Strategic Customer Success Manager

    May, 2022 - present

  • Customer Success Manager

    October, 2020