Luca G. is a seasoned technology professional with extensive experience in technical account management and customer support, currently serving as a Senior Partner Technical Account Manager at Usercentrics since October 2021. Prior to this role, Luca G. spent over eight years at Trend Micro, progressing through various positions such as Senior Customer Service Engineer and Global Internal Point of Contact for InterScan and Deep Discovery Web Security products. With a strong background in troubleshooting, technical assistance, and customer relationship management, Luca G. has effectively collaborated with product managers and engineering teams to enhance service delivery. Previous roles also include technical support positions at NETGEAR, Trend Micro, PGi, and R. Zanantoni srl, complemented by educational qualifications including a Master's Degree in Administration and Management and a Degree in Economics from Università degli Studi di Parma.
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