Ibrahim Palwala is an experienced professional in customer success management, currently serving as the Founding Customer Success Manager at both Userflow and Beamer since January 2025. Previously, Ibrahim held the position of Senior Customer Success Manager at Squadcast from April 2023 to January 2025, after progressing from Customer Success Manager. Ibrahim began career at Phreesia as an Analyst Client Success from May 2021 to April 2023, where responsibilities included setup, training, and fostering client relationships to ensure satisfaction. Earlier experience includes roles at Allscripts as Support Consultant Associate and at WNS as Senior Associate. Ibrahim holds a Bachelor of Arts in Political Science and Government from Devi Ahilya Vishwavidyalaya and completed HSC in Business/Commerce at The Emerald Heights International School, Indore.
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