Steven Farina

Steven Farina is a seasoned professional in customer success with a diverse background spanning multiple roles in various organizations. Currently serving as the Director of Customer Success at UserGems, Steven has previously held positions including Manager and Senior Customer Success Manager. Prior experience includes roles at Catalyst Software as a Customer Success Coach, Business Insider as a Customer Success Manager, and multiple positions at SurveyMonkey focusing on enterprise customer success. Steven began the career in digital investment as an Associate at Mindshare. Educational credentials include a Bachelor of Science in Marketing/Marketing Management from the University at Albany Massry School of Business and studies at the Paris School of Business.