As a remote-first company, we make concerted efforts to assure that information is shared and accessible across the company.

About our work, and each other. We're accountable, optimistic, and energized to work together. Plus, we have each other's back.

And strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation.

Our decisions and priorities are defined by what helps our customers win.


UserGems is an easy way to fill your sales pipeline with warm leads. Know when your customers change their jobs to a new company or when a new buyer joins your target account.

AI/ML

Data

Information Technology

UserGems

UserGems' headquarters in San Francisco, CA, United States

Marketing

The Customer Success and Account Management team at UserGems ensures clients maximize the value of their service. They provide strategic guidance, manage client relationships, and work to identify new sales opportunities within existing accounts. The team also handles onboarding, product training, and ongoing support to maintain high customer satisfaction and retention rates. They collaborate closely with sales and implementation managers to deliver a seamless customer experience.

Customer Success and Account Management

The Engineering Team at UserGems is responsible for developing and maintaining the software applications and infrastructure that power the company's sales pipeline and lead generation platform. This includes web development, backend systems, machine learning models to identify job changes, data security, and ensuring system reliability and scalability. The team collaborates closely to innovate and enhance the product, ensuring users receive timely and accurate lead information.

Engineering Team

Revenue

Engineering

Full Stack Engineer (Laravel & Vue)

Software Engineer Java Spring

The Leadership Team at UserGems is responsible for setting the strategic direction, ensuring operational excellence, and driving company growth. They oversee key functions such as operations, product development, marketing, engineering, and sales to maximize the effectiveness of UserGems’ solutions in generating warm leads for clients.

Leadership Team

Customer Success

The Operations Team at UserGems ensures smooth and efficient internal processes, manages the company’s financial health, optimizes revenue strategies, and supports employee wellbeing and development. This team is instrumental in driving organizational effectiveness and aligns various departments to achieve strategic goals.

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Other teams

Customer Success and Account Management

Engineering Team

Revenue