Usersnap
Ashley Cheng is a highly experienced professional in the field of marketing, with a strong focus on growth, product marketing, and content marketing. Ashley has a diverse background working in various roles at companies like Usersnap, CR Systems, ZALORA Group, Bosch, Microsoft, and EF Education First. Ashley's expertise includes driving GTM strategy, scaling growth, overseeing content creation and distribution, and managing CRM communications. With a Bachelor's Degree in Business Administration and Management, Marketing, and additional education in Product Marketing, Ashley is well-equipped to lead and motivate teams to success.
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Usersnap
Usersnap is a user feedback platform, but it helps you with more than collecting and managing feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. “Finally, users tell us exactly what they feel and need.“ This is what product teams say, and they go on to build features that gain the trust of their users. How so? Feedback widgets with screen capture: makes your communication with users on complicated issues much easier. Targeted micro surveys: boosts engagement and ensure precise insights for you to make decisions with evidence. Intuitive dashboard and setup: saves time for non-tech savvy teams researching, testing, and monitoring customer sentiment. Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or having an open discussion on the public Usersnap Board. Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.