Audrey Yeo

Audrey Yeo is a seasoned Support Engineer Tier 3 currently at UserTesting, with a breadth of experience in technical administration, project planning, and customer engagement. Key contributions include engaging with engineering and product management teams for process improvements, documenting software usage, and providing technical assistance related to the contributor network. Previously, roles included Office Administrator at dovelight wellbeing ltd, where administrative support and website management were key responsibilities, and Customer Engagement Analyst at Money Dashboard, focusing on process integration and user research to enhance customer service. Audrey has also held sales support and marketing positions at JCDecaux and completed internships that involved event planning and customer interaction. Educational qualifications include a Master's degree from Edinburgh College of Art and an International Business (Hons) degree from The University of Edinburgh.