Brian Thompson

Brian Thompson is an experienced content manager currently working at UserTesting and serving as the owner of BH Cards and Collectibles. At UserTesting, Brian holds dual roles as Content Manager and Platform Content Specialist, focusing on content strategy and development for the Help Center. Prior to this, Brian worked at UserZoom, successfully scaling the Help Center and developing content strategies. Brian's extensive background at T-Mobile includes roles such as Content Owner and Writer/Editor I, where over 1,200 internal documents were published and complex information was simplified for broader accessibility. Brian’s experience also encompasses training and supporting new hires, developing training curriculum, and optimizing content through user feedback and collaboration with subject matter experts.