Cindy Su

Cindy Su is an experienced professional in user experience research and human factors engineering, currently serving as an Associate User Experience Researcher at UserTesting since January 2024. Prior to this role, Cindy worked as a Human Factors Engineer at Masimo, where responsibilities included conducting usability studies and developing test protocols for FDA submissions. In previous positions at Tandem Diabetes Care, Cindy led usability studies to enhance website navigation, while during an internship, moderation of user studies contributed to identifying use errors in insulin pump products. Cindy's project management experience at the Center for Usability in Design and Accessibility involved organizing evaluations to meet WCAG standards, and earlier roles at California State University, Long Beach, included support for research activities and administration. Cindy holds a Master of Science in Psychology with a focus on Human Factors and a Bachelor of Arts in Psychology from California State University, Long Beach.