Dane F. is a seasoned professional with extensive experience in product support and customer success, currently serving as a Senior Product Support Specialist at UserTesting since April 2023. Previously, Dane held similar roles at UserZoom and Validately, contributing significantly to customer satisfaction and product functionality. A solid background in technical support was established at Apple, where Dane excelled in providing expert assistance on iOS devices. Additional experience includes sales and customer service roles at Allstate and Sprint, where Dane managed significant client accounts and ensured high-quality service delivery. Dane holds a Bachelor of Arts in English Language and Literature from Wayne State University.
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