Elly Thompson is a seasoned professional with extensive experience in customer success and account management. Currently serving as a Senior Customer Success Manager at UserTesting since November 2021, Elly has previously held significant roles at Justworks, where responsibilities included Manager of Account Management and Strategic Account Manager. Earlier career experiences feature a position as Business Lead at Landmark Group (UK) Ltd and freelance work as a literary translator. Elly's diverse background also includes roles in hospitality as a Concierge - Manager in Training at Sofitel and an English Teaching Assistant in the USA and France. Educational credentials include a Master of Arts in Literary Translation from New York University and a Bachelor of Arts in Political Science, French, and Spanish from the University of Portland. Additional experience includes an internship with Senator Ron Wyden and an office assistant position at First Call Home Health.
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