Lena (Nylen) Rigney is a seasoned professional in customer success and business development, currently serving as a Senior Customer Success Manager for Strategic Accounts at UserTesting since July 2023. Prior to this role, Lena held a Business Development Manager position at Thought Logic Consulting, where efforts focused on enhancing organizational efficiency through project implementations and data analytics. With previous experience as a Senior Customer Success Manager for Global Accounts at UserTesting and various leadership roles in customer success at Vivian Health, Lena also has a background in client strategy at Change Healthcare and investor relations at MG Stover & Co. Lena holds a Bachelor's Degree in Finance and Entrepreneurship from the University of Tennessee, Knoxville.
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