Luca Warshaw is an experienced professional in customer success and implementation consulting, currently serving as a Senior Implementation Consultant at UserTesting. Previous roles include Implementation Consultant (Professional Services) for EMEA and Customer Success Manager for Strategic Accounts at UserTesting, as well as Customer Success Manager at One2Team. Luca has held multiple positions in customer success at Hearsay Systems, including Senior Customer Success Manager and Customer Success-Product Specialist. Additional experience includes a managerial role at Select Service Partner Limited and an assistant teaching position at Ecole Jacques Prevert. Luca holds a Master of Arts in Geography and Economics from The University of Edinburgh and a 100-hour TEFL certificate from TEFL Scotland.
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