UserTesting
Matt T. is a seasoned professional in customer success and strategic consulting with extensive experience across various industries. Currently serving as a Senior Customer Success Manager for Global Accounts at UserTesting, Matt has previously held significant roles at SolutionOne Consulting, Contentsquare, Clicktale, Monetate, Tripkick.com, PriceGrabber.com, The Bohle Company, and TBWA\Chiat\Day. At Contentsquare, notable achievements include hiring and onboarding over 15 Customer Success Managers and achieving the highest retention rate in North America at 88% in 2022. With a strong background in digital analytics and customer experience, Matt has consistently driven client satisfaction and successful outcomes through effective strategy implementation and team leadership. Educationally, Matt holds a BA in Business Marketing from Loyola Marymount University.
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